Question 1

THIS SITE

Accepted Answer

This website (“Site”) is provided by S.O.S Dryer/Sécheuse Inc and its franchise SOS Ventilation AB. (“SOS”, “we” and/or “us” refers to S.O.S. Dryer Inc and/or its franchise and/or its affiliates) as a service to our visitors and members (“you”). Please review the following terms and conditions that govern your use of this Site (the "Agreement"). SOS provides you access to this Site subject to the terms and conditions of this Agreement. Please note that your use of this Site constitutes your unconditional agreement to follow and be bound by these terms and conditions. SOS reserves the right to update or modify the Agreement at any time without prior notice. If the Agreement has been updated, SOS will post the new Agreement on this Site and note the date that it was last updated.
Your use of this Site following any such posting constitutes your unconditional agreement to follow and be bound by the Agreement as changed.
IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THE AGREEMENT, YOU MAY NOT USE THIS SITE.

Question 2

COPYRIGHTS & TRADEMARKS

Accepted Answer

Unless otherwise noted, all materials, including images, text, illustrations, designs, music clips, downloads, icons, photographs, programs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are subject to intellectual property rights, including without in any way limiting the generality of the foregoing, copyrights and trade-marks, owned by or licensed to SOS, or one of their respective affiliates, and are protected by Canadian, U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of SOS.
 
SOS and its suppliers and licensors expressly reserve all intellectual property rights in all Contents, products, processes, technology, tools and other materials that appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of SOS. or any third party's intellectual property rights.

The SOS names and logos and all related product and service names, design marks and slogans are the trade-marks or service marks of SOS and are used in Canada, USA and other countries. All other marks are the property of their respective owners. No trade-mark or service mark license is granted in connection with the materials contained on this Site.

Question 3

INFORMATION YOU GIVE US

Accepted Answer

We collect personal information from you in a variety of ways when you interact with SOS, both in-person and online. Some examples are when you:
Apply for employment with us;
Make an online or in-person purchase from us;
Conduct a transaction where we collect information, including when required by law;
Contact us;
Submit an SOS related story, testimonial, rating or review, or other user-generated content that may be posted on the site;
Participate in a contest, promotion, or survey; or
Otherwise submit personal information to us along with any related content of the communication.
Personal information is information that identifies, or could be reasonably associated with you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card information (including credit card expiration date and CVV code), as well as information about the specific products and services that you purchase in-person and from us online.

Question 4

WHAT TYPE OF INFORMATION WE COLLECT

Accepted Answer

We collect personal information about you to deliver the products and services you request, to promote products and services that we believe you will be interested in, and to help improve your experience. We strive to limit the amount of personal information collected to support the intended purpose of the collection.

Question 5

AUTOMATED INFORMATION COLLECTION

Accepted Answer

We receive and store certain types of information when you interact with our websites, mobile apps, emails, and online advertising. Our purpose is to allow the websites and mobile apps to work correctly, to evaluate use of the website and mobile app, and to support website and mobile analytics and marketing campaigns. Some examples include:
We may collect technical information such as your internet protocol address, device identifier (or UDID), type of device, your computer’s operating system and browser type, your internet protocol (IP) address, the date and time you accessed our service, the address of a referring website, if any, and the path you take through our web pages. If you make a purchase online, we may also use and share this information for the purposes of detecting and preventing fraud.
We use both persistent and session “cookies” on our website to recognize you as you use or return to our sites. This is done so that we can provide a continuous and more personalized website experience for you. A cookie is a small text file that your browser may store when you view a web page or certain types of content-rich e-mails. Persistent cookies help us remember your information and settings for future visits to our website (such as your language preferences). Session cookies help us remember your information and settings during your current visit to our website (such as the items in your shopping cart) and will expire after you close your browser. To learn how to turn off cookies, see What Are Your Choices section.
We may also use web beacons. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective.
When you use our mobile app, we may also obtain your permission to collect additional personal information through the permissions process at the time you install the app.

Question 6

INTEREST-BASED ADVERTISING

Accepted Answer

For information regarding our online interest-based advertising practices, see “About our Ads”

Question 7

ABOUT OUR ADS

Accepted Answer

SOS adheres to the Digital Advertising Alliance of Canada’s (DAAC) Self-Regulatory Principles for Online Behavioural Advertising.
 
To learn more or to opt-out of online interest-based advertising by a list of companies participating in the DAAC, visit http://youradchoices.ca/choices
 
Additional Information:
Please note that if you opt out of receiving interest-based ads, you will continue to receive advertising, but it will not be based on online behavioural information about you.
To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them).
Your opt-out applies to the web browser you use. You must opt-out of each web browser on each computer, mobile device and tablet you use.
Once you opt-out, if you delete your browser’s saved cookies, you will need to opt-out again.

Question 8

LOCATION INFORMATION

Accepted Answer

If you opt-in to location-based services, we may collect your location based on GPS data, unique identifier (UDID) or cell tower information. We use this information to provide you with relevant content and product availability information.

Question 9

SOCIAL MEDIA

Accepted Answer

We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content this way, you may allow us to have access to certain information associated with your social media account, (e.g. name, username, e-mail address, photos) in accordance with your social media privacy settings to deliver the content or as part of the operation of the website, plug-in or application. We may use this information to confirm your identity and to personalize your experience on our website or mobile app and on the third-party social networking websites, plug-ins and applications

Question 10

HOW DO WE USE YOUR INFORMATION ?

Accepted Answer

We use your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, internal business processes, marketing (including targeted advertising), authentication, loss and fraud prevention, public safety and legal functions. Some examples include:
To fulfill your requests for products and services and communicate with you about those requests;
To register and service your account;
To administer surveys, contests, and promotions;
To provide customer service and alert you to product information, including recalls;
To help us improve and customize our service offerings, websites, and advertising;
To send you information about our products, services, and promotions; and
To protect the security or integrity of our websites and our business.
To accomplish these purposes, we may combine personal and other information we collect online or through offline information, including information from third parties. We may transfer or disclose your information within our corporate family of companies for these purposes.

Question 11

COLLECTION AND USE OF PERSONAL INFORMATION

Accepted Answer

When you sign up to contact us:
first and last name;
address;
e-mail address;
telephone number;
other information you may provide to us.
We collect this information for the purpose of providing you a tailored experience, as well as to identify you, to ensure the accuracy of our records, and to comply with applicable professional, legal and regulatory requirements.
Service : If you use a credit or debit card, we collect your credit or debit card-related information and your signature for the purposes of processing your payment.

Question 12

DISCLOSURE OF PERSONAL INFORMATION

Accepted Answer

We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your prior consent, except as otherwise set out below.
 
Service Provider Arrangements: We may transfer (or otherwise make available) your personal information to our affiliates and other third parties who provide services on our behalf, such as producing and delivering our update reminder notices. Your personal information may be stored and processed in the Canada by our affiliates and other third party service providers. Our service providers are not authorized to use or disclose personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law.
 
Legal: We must also provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.

Question 13

MARKETING PREFERENCES

Accepted Answer

We want to communicate with you in ways you want to hear from us. Examples are newsletters, special offers, targeted promotion of events and services that we believe you will be interested in, and new opportunity announcements. We use the following standards for marketing communications:
 
We use an opt-in standard for e-mail. We also use an opt-in standard for sharing personal information with third parties for marketing purposes. Opt-in means we will only conduct the activity with your express consent. If you provide your e-mail address to opt-in to receiving promotional and informational e-mails, you will be given the opportunity to give your express consent to receive these commercial electronic messages. This consent is sought by S.O.S. VENTILATION. You may withdraw your consent by using the “unsubscribe” link located at the bottom of all promotional messages you receive from us, or by contacting us using the contact information listed below.
 
You can provide us with your marketing preferences, or change your marketing preferences, by contacting writing to us.

Question 14

ONLINE MARKETING, MOBILE APPS, & COOKIES"

Accepted Answer

You may exercise choices related to our online operations. For instance, you can choose to browse our websites without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our websites, but will not be able to complete a purchase or take advantage of certain website features.
To learn more about cookies, including how to refuse cookies on your computer, follow these links:
 
Microsoft Internet Explorer
Mozilla Firefox
All About Cookies

Question 15

WHO CAN I CONTACT ABOUT THIS PRIVACY POLICY

Accepted Answer

All questions and concerns can be directed to : info@sosdryerab.ca

Question 16

INTERNATIONAL

Accepted Answer

Personal information about our members may be processed and stored in the Canada or any other country in which 1000 MPW or our service providers maintain facilities.

Question 17

SECURITY OF PERSONAL INFORMATION

Accepted Answer

We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Statement. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal health information in our custody and control.
We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.

Question 18

ACCESS TO YOUR PERSONAL INFORMATION

Accepted Answer

You may request access to your personal information at any time and it may also be deleted upon your request. Email our Privacy Officer at info@sosdryerab.ca with the subject as DATA PRIVACY.

Question 19

CHANGES TO THE PRIVACY STATEMENT

Accepted Answer

This Privacy Statement may be updated periodically to reflect changes to our personal information practices. The revised Privacy Statement will be available on our website, www.sosdryer.ca/legal. We will treat your personal information in accordance with the Privacy Statement in place at the time the information was collected.

LEGAL

THIS SITE

COPYRIGHTS & TRADEMARKS

INFORMATION YOU GIVE US

WHAT TYPE OF INFORMATION WE COLLECT

AUTOMATED INFORMATION COLLECTION

INTEREST-BASED ADVERTISING

ABOUT OUR ADS

LOCATION INFORMATION

SOCIAL MEDIA

HOW DO WE USE YOUR INFORMATION ?

COLLECTION AND USE OF PERSONAL INFORMATION

DISCLOSURE OF PERSONAL INFORMATION

MARKETING PREFERENCES

ONLINE MARKETING, MOBILE APPS, & COOKIES"

WHO CAN I CONTACT ABOUT THIS PRIVACY POLICY

INTERNATIONAL

SECURITY OF PERSONAL INFORMATION

ACCESS TO YOUR PERSONAL INFORMATION

CHANGES TO THE PRIVACY STATEMENT

LAST UPDATED: 07/04/2021

SERVICE AREAS

SERVICES OFFERED

ABOUT US

LEGAL

THIS SITE

COPYRIGHTS &amp; TRADEMARKS

INFORMATION YOU GIVE US

WHAT TYPE OF INFORMATION WE COLLECT

AUTOMATED INFORMATION COLLECTION

INTEREST-BASED ADVERTISING

ABOUT OUR ADS

LOCATION INFORMATION

SOCIAL MEDIA

HOW DO WE USE YOUR INFORMATION ?

COLLECTION AND USE OF PERSONAL INFORMATION

DISCLOSURE OF PERSONAL INFORMATION

MARKETING PREFERENCES

ONLINE MARKETING, MOBILE APPS, &amp; COOKIES"

WHO CAN I CONTACT ABOUT THIS PRIVACY POLICY

INTERNATIONAL

SECURITY OF PERSONAL INFORMATION

ACCESS TO YOUR PERSONAL INFORMATION

CHANGES TO THE PRIVACY STATEMENT

LAST UPDATED: 07/04/2021

SERVICE AREAS

SERVICES OFFERED

ABOUT US

COPYRIGHTS & TRADEMARKS

ONLINE MARKETING, MOBILE APPS, & COOKIES"